Prescriptions
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Ordering your repeat prescriptions at any time in the NHS App. You can also easily choose where your prescriptions are sent by changing your nominated pharmacy to wherever suits you.
The app shows you all your repeat medicine and dosage and you can choose the ones you need.
Or via our online form:
Contact us via AccuRxWe do not take repeat prescription requests over the phone or email.
Collecting your prescription
Information:
You can usually collect your prescription 3 working days after you have ordered it, remember to take weekends and bank holidays into account.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- contact us via Accurx
- at any pharmacy that accepts repeat prescriptions
Queries about your medication
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Pharmacy services
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
Find a local pharmacy